Contact HJDistributor LLC at hjdistributorllc@gmail.com for account, billing or product questions.
Getting started
Create your first case, start a run and record a result. The dashboard shows your progress. The in-app How To guide explains imports, runs, reports, team access and optional integrations.
Account access
Use Forgot password to request a recovery link for a verified email address. If your email is not verified or delivery is unavailable, contact your workspace administrator or support. The shared demo is read-only and cannot manage accounts or integrations.
Billing
Open Settings → Plan & billing to see your current plan, purchased seats and available payment actions. Only authorized workspace administrators can manage billing. Checkout is unavailable until a payment provider and plans are configured.
Reporting a problem
Include your workspace name, the page or action, an approximate time and a description of what happened. A screenshot with sensitive information removed can help. Never include passwords, API tokens or payment card details.
Data and integration requests
Contact support about exports, deletion or recovery. Include the workspace you administer. For an integration problem, include the provider name and displayed error without sharing its secret key.